1. Data Controller
Dollarevo (referred to as "we", "us", or "the Company") is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, please contact us at [email protected].
2. Information We Collect
We collect only the information necessary to operate the Platform and provide our services. This includes:
- Account Information: Your email address provided at registration
- Technical Data: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages viewed, session duration, interaction logs, and activity on the Platform
- Communication Data: Records of correspondence if you contact us for support
- Cookies and Tracking Data: As described in our Cookies Policy
We do not collect sensitive personal data such as financial account details, national identity numbers, or medical information through standard platform use.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create, maintain, and secure your account
- To operate and improve the Platform's functionality
- To send transactional communications such as account confirmations and security alerts
- To analyse platform performance and user behaviour in aggregated form
- To detect and prevent fraud, abuse, or violations of our Terms and Conditions
- To comply with applicable legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following legal grounds under applicable data protection law:
- Contractual necessity: To fulfil our obligations to you as a registered user
- Legitimate interests: To maintain platform security and prevent misuse
- Legal obligation: To comply with applicable laws and regulations
- Consent: Where you have specifically given consent (e.g., for marketing communications)
5. Data Retention
We retain your personal data for as long as your account remains active or as needed to provide our services. If you close your account, we will delete or anonymise your data within 90 days, unless we are required by law to retain it for a longer period (for example, for audit or compliance purposes).
6. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Service providers: Trusted vendors who assist with hosting, analytics, or email delivery, under strict confidentiality agreements
- Legal authorities: Where required by applicable law, court order, or governmental request
- Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate user notification
7. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include AES-256 encryption for data at rest, TLS encryption for data in transit, restricted access controls, and regular security assessments. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data in certain circumstances
- Right to restriction: Request that we limit how we use your data
- Right to portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
9. International Data Transfers
Your data may be processed in countries outside your jurisdiction. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, to protect your data to the same standard described in this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or a prominent notice on the Platform. The date of the most recent update is shown at the top of this page.
11. Contact Us
For any privacy-related questions, data subject requests, or concerns, please contact our Data Protection team at [email protected].